Get help with Minecraft

Mojang support

Mojang support can help you with any issues regarding your Mojang account, the PC/Mac version of Minecraft, or Minecraft Realms.

Visit our Support Center

Xbox support

Xbox Support can help you with issues regarding Minecraft: Windows 10 Edition, Minecraft: Xbox One Edition, Minecraft: Xbox 360 Edition, Minecraft: Nintendo Switch Edition, Minecraft: Wii U Edition, or Minecraft: Pocket Edition for Windows Phone 8.

Look for the link matching your device below:

Windows 10 / Xbox 360 / Xbox One

Visit Xbox Support for Minecraft

Wii U

Visit Xbox Support for Minecraft: Wii U Edition

Nintendo Switch

Visit Xbox Support

Windows Phone

Visit Xbox Support for Windows Phone 8

Apple Support

Apple Support can help you with purchase or billing issues related to Minecraft: Pocket Edition for iPhone, iPad, or iPod.

Visit Apple Support

For other Pocket Edition related issues, visit Mojang's Support Center.

Apple Support

Apple Support can help you with purchase or billing issues related to Minecraft: Apple TV Edition.

Visit Apple Support

For other Apple TV Edition related issues, visit Mojang's Support Center.

Google support

Google Play Support can help you with purchase or billing issues related to Minecraft: Pocket Edition for Android devices.

Visit Google Play Help Center

For other Pocket Edition related issues, visit Mojang's Support Center.

Amazon support

Amazon Device Support can help you with purchase or billing issues related to Minecraft: Pocket Edition for Kindle Fire and Fire TV devices.

Visit Amazon Device Support

For other Pocket Edition related issues, visit Mojang's Support Center.

PlayStation support

PlayStation support can help you with issues regarding Minecraft: PlayStation 4 Edition, Minecraft: PlayStation 3 Edition, or Minecraft: PlayStation Vita Edition.

Visit PlayStation support

Telltale support

Telltale Games Support Center can help you with issues regarding Minecraft: Story Mode.

Visit Telltale Games Support Center

Oculus support

Oculus Support can help you with you with purchase or billing issues related to Minecraft: Gear VR Edition.

Visit Oculus Support Center

For other Gear VR Edition related issues, visit Mojang's Support Center.

Unofficial help resources

There are lots and lots of other Minecraft players out there so it's quite likely that someone else already have encountered the same problem as you. Therefore the Minecraft community is also a great help resource, especially when it comes to dealing with more technical issues.

Suggesting ideas for Minecraft

The best way to present your idea for Minecraft to its developers is by submitting your suggestion to the Minecraft Suggestion Box on Reddit. You can also post your ideas through our feedback site.

Reporting bugs

If you've found an issue with Minecraft that you'd like to report to us you can do so in the appropriate bug tracker. Remember, if you don't report it we can't fix it!